We care about the privacy of our Users. My Journey Advisor recognizes the importance of protecting the privacy of all users who visit our website. That is why we collect and use personal data only as it might be needed for us to deliver the best experience for you.
This document explains My Journey Advisor’s policies for the collection, use, and disclosure of personal information. My Journey Advisor abides by applicable privacy legislation.
THE INFORMATIONS WE COLLECT
My Journey Advisor collects information using various methods including information actively provided by its customers, and tools such as cookies to improve the user’s website experience. Note that most web browsers are set up to accept cookies. However, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent, and/or you may delete cookies at any time. Much of what you likely consider personal data is collected directly from you when you:
- Create an account (Email address, name, age, gender, IP address and other technical information that is relevant)
- Request assistance from us via the contact form.
- Click any of the links sent to you by email from us to either change preferences, edit your profile and/or terminate your account.
Cookies and similar technologies on our websites allow us to track your browsing behavior, links clicked your device type, and to collect various data, including analytics, about how you use and interact with our Pages. This allows us to provide you with more relevant content, a better experience on our sites, and to collect, analyze and improve the performance of our Articles. We may also collect your location (IP address) so that we can personalize our Services.
HOW WE USE THIS INFORMATIONS
This information is used to provide our web-based services. My Journey Advisor may use aggregate or anonymous information which will not be linked to identified individuals for various other uses for itself and third parties. This information allows us to make improvements to our Site.
WHO WE SHARE THIS INFORMATION WITH
We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as:
- Serving advertisements
- Performing analysis of our Services and customers demographics
- Communicating with you, such as by way email or survey delivery
- Customer relationship management.
We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any purpose other than as they have been specifically contracted for (or without your consent). In no way are these third parties allowed to make use of your information for any other purpose than mentioned.
Transfer of personal data abroad: If you visit our website from a country other than the country where our servers are located, your communications with us may result in transferring your personal data across international borders.
Website analytics: We use multiple web analytics tools provided by service partners such as Google Analytics to collect information about how you interact with our website or mobile applications, including what pages you visit, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the information provided by these tools to improve our Services.
These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (ex: Google for Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside.
Targeted advertisements: Targeted ads or interest-based offers may be presented to you based on your activities on our webpages, and other websites, and based on the products you currently own. These offers will display as varying product banners presented to you while browsing. We also partner with third parties to manage our advertising on our webpages and other websites. Our third party partners may use technologies such as cookies to gather information about such activities in order to provide you with advertising based upon your browsing activities and interests and to measure advertising effectiveness. If you wish to opt out of interest-based advertising click here [or if located in the European Union click here]. Please note you will continue to receive generic ads.
OUR COOKIES POLICY
What are cookies, web beacons and similar technologies? These technologies are essentially small data files placed on your computer, tablet, mobile phone or other devices (“collectively, a “device”) that allows us to record information when you visit or interact with our websites, service, applications, messaging, and other tools. Though often these technologies are generically referred to as “Cookies,” each functions slightly differently, and is better explained below:
Cookies: These are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognize a particular device or browser. There are several types of cookies:
Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session. Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites. First-party cookies are those set by a website that is being visited by the user at the time in order to preserve your settings (e.g., while on our site).
Third-party cookies are placed in your browser by a website or domain, that is not the website or domain that you are currently visiting. If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie.
When you enter a website using cookies, you may be asked to fill out a form providing personal information; like your name, e-mail address, and interests. This information is packaged into a cookie and sent to your browser (Chrome, Firefox, etc.), which then stores the information for later use. The next time you go to the same website, your browser will send the cookie to the server. The message is sent back to the server each time the browser requests a page from the server.
Web beacons: Small files (also called “pixels”, “image tags”, or “script tags”) that may be loaded on our sites, applications, and tools, that may work in concert with cookies to identify our users and provide anonymized data on their behavior.
Similar technologies: Technologies that store information in your browser or device utilizing local shared objects or local storage, such as flash cookies, HTML 5 cookies, and other web application software methods. These technologies can operate across all of your browsers, and in some instances may not be fully managed by your browser and may require management directly through your installed applications or device. We do not use these technologies for storing information to target advertising to you on or off our sites.
WHAT TYPES OF TECHNOLOGIES DO WE USE AND WHY?
Our cookies, web beacons and similar technologies serve various purposes, but are generally either necessary or essential to the functioning of our sites or messaging, help us improve the performance of or provide you extra functionality of the same, or help us to serve relevant and targeted advertisements. More specifically:
Performance: ‘Performance’ cookies, web beacons and similar technologies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you and is only used to help us improve how our website works, understand what interests our users and measure how effective our content is by providing anonymous statistics and data regarding how our website is used. Accepting these technologies is a condition of using our sites, services, applications, tools or messaging, so if you prevent these from loading we can’t guarantee your use or how the security therein will perform during your visit.
Functionality: These cookies, web beacons or similar technologies are used to provide services or to remember settings to improve your visit.
Advertising: First or third-party cookies and web beacons may be placed by our sites, applications, or tools, in order to deliver content, including product-related advertisements, relevant to your specific interests on our sites or third-party sites. These technologies allow us to understand how useful our advertisements are, and improve the relevancy of the content delivered to our users.
We also utilize 3rd party service providers to assist us in delivering on the same functions, which means that our authorized service providers may also place cookies, web beacons and similar technologies on your device via our services (third-party cookies). They may also collect information that helps them identify your devices, such as IP-address, or other unique or device identifiers.
HOW TO MANAGE COOKIES
Internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details.
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari
Please note that should you wish to withdraw your consent, at any time, you will need to delete your cookies using your internet browser settings.
YOUR PRIVACY CHOICES
Users may post information on the website (user registration may be required), which you may or may not want to share with certain other users. Users may make privacy choices by selecting options here. Your default privacy settings will be the most privacy-friendly settings with the least sharing. Users should keep the privacy choices they have made in mind and avoid posting information they do not want to be shared in light of those choices. User information is retained by My Journey Advisor for as long as you maintain a login ID and profile, and for a period of up to 2 years after you terminate your profile. As a user, you may, however, choose to terminate your profile and require My Journey Advisor to delete all their personal information.
Protecting your information is of primary concern to our company. Personal information is protected by security measures appropriate to the nature of the information.
If an individual believes that any of their personal information on the website is inaccurate, and it is information that the user cannot change, you can contact My Journey Advisor’s privacy officer to request appropriate corrections.
We may amend this policy without prior notice. Please check again from time to time. If such amendments affect how My Journey Advisor uses or discloses personal information already held by My Journey Advisor in a material way, My Journey Advisor will obtain consent.
This policy was last updated on April 26, 2018.
Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time, or pursuant to court orders.